FAQ

Processing time depends on the type of clothing and order quantity. Typically, our laundry service is completed within 24 hours, while dry cleaning is completed within 48 hours.

Yes, we accept sensitive fabric clothing such as silk, fine cotton, and linen. We use special cleaning techniques to maintain fabric quality.

You can order laundry services through our website or mobile app. Select the service type, send your clothes, and choose pickup or delivery time.

There are no additional fees for delivery within a 5 km radius from our location. For areas beyond this radius, delivery fees will be charged based on distance.

If your clothes are damaged due to our error, we will take full responsibility and provide compensation as agreed.

Yes, we use eco-friendly cleaning products that are safe for skin and help maintain environmental cleanliness.